‘…we welcome this excellent research (Shaping the Agenda 1 & 2) and will openly disseminate the findings and recommendations to a wider audience for use by practitioners, policymakers and academics. We will also use it in our teaching and learning and our engagement with the wider community.’
Peter Cassells Executive Director, The Kennedy Institute for Conflict Intervention
Professor Bill Roche welcomed the reports (Shaping the Agenda 1 & 2) and commended them as comprehensive, well researched and well written. He said that the reports established that the competencies of effective mediators were multi-faceted and complex, involving technical, behavioural and analytical skills and a knowledge of the context, forms and possible outcomes of mediation, as well as of the mediation process.
Professor Bill Roche BSocSC, MSocSC, DPhil.,MCIPD Professor of Industrial Relations & Human Resources
On behalf of the MII I would like to express our sincere thanks to the team from the KIWMRG for responding so enthusiastically and successfully to our research commission. The Reports (Shaping the Agenda 1 & 2) make for fascinating reading and give us a solid basis for our ongoing development of training and standards in the area of workplace mediation. It also identifies gaps in the research that will hopefully be filled by similar projects. It is imperative to carry out and publish original research in the field of mediation in Ireland and these reports make a significant contribution to this area. We wish to congratulate all of those involved.
Sabine Walsh President,Mediators Institute of Ireland
"Given the amount of change that is taking place in the financial services industry, mediation has a key role and FSU has promoted it at every opportunity, both formally and informally. The reports (Shaping the Agenda 1 & 2), and the detail behind them, provide a further opportunity for employers right across the sector to focus on alternative dispute resolution in a transparent and constructive fashion in the interests of both employees, companies and their customers.”
Larry Broderick General Secretary of the Financial Services Union
The KIWMRG reports are both significant and timely as the Mediation Bill is now included in the Legislative Programme for the current Dáil term. The reports (Shaping the Agenda 1 & 2) provide a comprehensive review of the international research in existence while also highlighting the limited availability of such research of the experience in Ireland. They pose important questions for the Mediators' Institute of Ireland who commissioned the reports and also internal services such as the Civil & Public Service Mediation Services (CPSMS) in terms of the accreditation requirements, standards, skills, competencies and qualities of a mediator and their influence on outcomes in mediation. As organisations, both within the public and private sectors, increasingly seek to provide effective, early-resolution and low-cost alternatives to formal dispute resolution methodologies in the workplace, the identification and availability of professionally trained, experienced and skilled mediators is of paramount importance. The KIWMRG reports will serve to inform best practice in terms of mediator training, accreditation, skills, qualities and competencies at a very important time in the development of mediation services in Ireland.
Loughlin Quinn Director Construction Contracts Adjudication Service & Civil and Public Service Mediation Service Department of Jobs, Enterprise and Innovation
"You swept me up in your enthusiastic energy! I'll be eager to see how your research unfolds. I'm especially keen on learning more about what your "Co-operative Inquiry Method" looks like as it plays out on the ground."
Bob Stains Senior Director of Training, Public Conversations Project www.publicconversations.org
- About Us
- Awards & Achievements
- Jan 2015: Seminar - Dublin
- Sept 2015: The MII Conference - Dublin
- March 2016: NWDRC Conference - Seattle
- June 2016: WMC Conference - Madrid
- CIPD Ireland Western Region Event – Mediation; Shaping The Agenda
- KIWMRG Virtual Presentation to #NWDRC 2017 in Seattle
- The Whitaker Institute for Innovation and Societal Change (NUI Galway) Annual Research Day, 6 April 2021