Shaping the Agenda 1: Exploring the Competencies, Skills and Behaviours of Effective Workplace Mediators
This report outlines what is currently known about workplace mediation: its benefits, styles and strategies, its expected outcomes and training challenges. It also identifies an urgent requirement for Irish research in light of the increased promotion of mediation at state level in Ireland. It outlines some international experiences of the difficulties faced in balancing high quality accreditation and regulation with innovation and growth.
Kennedy Institute Workplace Mediation Research Group (2016, October), Shaping the Agenda 1: Exploring the Competencies, Skills and Behaviours of Effective Workplace Mediators, Maynooth, Ireland: Curran, D., Barry, B., Bouchier, M., Coakley, A., Dillon, J., Joyce, C., (…) and Murray, G.
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